At Cranley Lodge we employ a person centred model of care. We create our care plans with the individual at the heart of them. We want you, the family and friends to play a key role in your loved ones life, just as you always have and we therefore value your input. We are committed to providing the highest possible standards of care in a relaxed and homely environment. Our Resident’s are treated as individuals and cared for with respect and dignity within a safe environment.

 We aim to promote independence and encourage Resident’s to make choices about their day. However small, these choices and options are what we feel contributes to a quality of life within Care. We want to give our Resident’s the best quality of life we can offer.

We hope you have found this website of some help and would encourage you to call, view our Home and have a chat with the Manager, Cathy Busby.

We look forward to being able to help you in the future.

We will leave you with some ‘Words on Dementia’ from the Alzheimer’s Society which we at Cranley have found an excellent basis for our understanding and care of our Residents.


How will you care for me when I am older if disease attacks my brain and damages my ability to remember, reason and understand? I wonder if the things that seem important to you will matter all that much to me. I don’t think I shall be too concerned about how thick the carpet is and how well the furnishings co-ordinate with it or about whether there is a phone available for me to use. Perhaps now is the time for me to tell you what I shall want from care.

Communicate with me, please, although I may have great difficulty in understanding or using language. I shall still, I’m sure, know when you touch me gently on the arm and when you drag me roughly from my chair. Will your tone of voice assure me that I am worth caring for or will you leave me feeling that I am nothing but a nuisance? And how will you stand beside me when I am dressing myself so very slowly- with words and gestures of encouragement, or with bored resignation?

Accept the fact that disease has robbed me of some of my abilities and don’t expect me to do the things I no longer find possible or become impatient at my ability to learn. Accept that I enjoy some things and positively hate others and don’t try to cajole me into activities I would never have chosen for myself. 

Remember that I am still a person with my own particular physical and emotional needs. Reassure me whenever I appear to be feeling lost- tell me that you understand that I am feeling frightened or confused or frustrated or depressed and tell me that I can trust you to take care of all the things I now find so difficult to manage.

Get to know my background, the things that interested me at the time of my life that is now clearest in my damaged mind. Remember that the 1990’s and 1980’s may have been totally wiped from my memory; perhaps also the 1970’s and beyond. I am now living in what seems like a foreign place where so much has changed and where the people I once knew are so different that I no longer recognise them. Will you take the trouble to find out about the job I did, the place that I lived, the holidays I enjoyed, the people who surrounded me?

If there was some sad event that has now come back to my mind, will you dismiss it as if it hadn’t happened and hope I will forget about it, or will you acknowledge that I must have been very upset by it and enable me to cry, if that is what I need to do? Will you try to find out from my family the names of people and places I used to know and get them to collect photographs that will help us to talk about them?

How will you react if I want to see someone who is now dead? Please don’t tell me the honest truth, though I wouldn’t ask you to lie either. Instead, try talking about my relatives or friends and help me find their photographs in my family album. It will probably be all I need. If you tell me that someone close to me is dead, I won’t remember it in five minutes time, but I shall still be distressed two hours later, without knowing what I am grieving about.

Maybe it would help if everyone who is caring for those who suffer from Dementia learned a bit more about local, national and world history, so that when the cells that stored the more recent memories have shriveled and died, old memories can be revived and relived and the individuality of the person, and that may be you or me, retained for much longer.  

In short- please try to enter my world- because I shall no longer be able fully to enter into yours.